Our Experience in Automotive
Brand Image and Customer Satisfaction Survey
- Face-to-face data collection via tablets
- Combined Brand Image and Customer satisfaction survey for heavy duty trucks
- Among decision-makers in the companies (i.e., in Operations, Finance, Administration, etc.)
- Companies / organizations that own and operate heavy duty trucks (gross vehicle weight >15 T)
- Regional coverage: UAE, Saudi Arabia, Egypt
Continuously Track Customer Satisfaction Survey among customers in MENA region
- Survey via online links
- Samples: 500+ completes using client database for each UAE, KSA and Oman
- Among Purchasing – customers who bought a new vehicle.
- Companies / organizations that own and operate heavy duty trucks (gross vehicle weight >15 T)
- Among Ownership – customers who have their vehicles since about 1 year.
Car Brand Model Evaluation Survey (tires)
- Regional coverage: UAE, Saudi Arabia, Kuwait, Egypt
Reputation studies (motor oils)
Mystery Shopping exercises (prices, spare parts)
Car Clinics
- A number of clinics got successfully handled among owners of luxury brands, MPV and SUV.
Other automotive related studies
- Among those buying or leasing new vehicles
- Car owners and decision makers of any accessories to be bought for their cars.